The Memo of Doom has occasioned more commentary than anyone requires regarding anything, and that’s actually the main problem. Parsing individual claims in a situation like this tends to involve ignoring what the text actually does as a rhetorical action. So I think it would help to review some of the general principles at work here.
Various strains of activism in the recent past have succeeded wildly at inculcating the idea that “equality” is a good thing and “discrimination” is a bad thing. It’s actually difficult to remember that this is a very modern idea; for most of human history it was exactly the opposite: the idea was that everyone had their divinely-ordained place in the world and the right thing to do was to treat everyone according to their formal status. Of course, it’s much easier to get people to mouth positive-sounding platitudes than it is to actually change their minds (let alone their behaviors), so the practical result of this is that everyone, up to and including literal Klansmen, always says that they “don’t have a racist bone in their body” and they’re “all in favor of diversity” and they’re “just being realistic” and etc. In fact, this effect is so strong that even unrelated arguments get cast in the same language; for example, conservatives will complain of “discrimination” against their “minority viewpoints” which reduces “diversity.” The fact that such statements are always present all the time means that they do not discriminate between disparate situations. Both racists and anti-racists are equally likely to say that they oppose racism, so a statement of opposition to racism proffers no information about which kind of person you’re talking to. So, given that such statements encode no information, the only rational thing to do is to ignore them completely.
Anyone who uses the word “efficiency” is trying to sell you a bridge. Efficiency is a technical concept referring to a process’s ratio of inputs to outputs. An alternative process that costs half as much but delivers the same results is more efficient, despite being not more productive; an alternative with twice the cost and three times the output is more efficient despite being more costly. But in order to make such a determination, you must first specify which inputs and outputs you’re looking at. If you care about reducing pollution, then the question is which options give you the greatest reduction for a given cost. If you care about getting a product to market quickly, then the question is which options reduce your production time by the greatest amount. If you care about preserving a particular rare resource, then the question is which process uses the least of that resource, regardless of other costs. “Efficiency” doesn’t mean anything until you’ve made such a specification.
Due to the nature of the society that we live in, it’s common to talk about efficiency in terms of monetary expenditures and corporate profits. When people talk about whether something is “efficient” or “effective” or “a good idea” or any number of other vague references, they are often implicitly talking about corporate productivity. This is usually an unexamined assumption: people don’t consider the fact that not everything has to be discussed in terms of what’s good for rich fucks. So people often argue that diversity1 is more “efficient,” meaning it helps corporations make more money. Certain types of people will argue that engineering is actually about communication and problem-solving, and diverse opinions and traditionally feminine skillsets are more valuable in that endeavor – in other words, they’re better for the company. This may be true (though I don’t think you can really make a general determination about this sort of thing), but if you actually care about equality, it’s a bad faith argument. Anti-discrimination is the thing you care about; it’s your output. The question is not which amount of diversity results in the greatest profits, but rather which structures most effectively reduce discrimination.
And there’s even another layer on top of that, which is that corporate productivity isn’t one thing either. You could, hypothetically, design a facial recognition system that works really well on Europeans and not very well on Asians, or you could design one that works passably well on everybody. You can’t “compute” which of these is better, you have to make a values-based judgment as to which one you prefer. If Google adopts a particular set of policies and thereby becomes super productive while also being super discriminatory, that’s perfectly “efficient,” but it’s also a bad outcome for everyone except Google. Seeing as our current social system rewards monetary success2 at the expense of all other metrics, this is the kind of thing we need to be on guard against.
Everyone thinks that their opinions are “thoughtful” and “nuanced” and “fact-based,” and that anyone who disagrees with then is a shallow ideologue who hasn’t done their homework. It’s temping, then, to express this by writing something extremely long. I mean, if you write 10,000 words about something, it has to be nuanced, right? It can’t just be a simplistic expression of unexamined prejudices. Anyone who dismisses it on that basis clearly didn’t read the whole thing.
So obviously writing a ton of words isn’t the same thing as actually saying something worthwhile, but it goes even farther than that: the act of writing a big long manifesto is itself a statement about the underlying topic. It’s the statement that there exists a big long manifesto’s worth of discussion to be had, when that is not necessarily the case. I talked about this earlier with regard to rape apologetics. Trying to “cover the whole story” by including a detailed examination of the rapist’s perspective makes the implicit statement that that perspective is valid. And this can then become a defensive gesture that prevents you from reassessing your own argument, because anyone dismissing you just “doesn’t appreciate the complexity of the topic.” That might be true, but they might be right anyway.
The fact that you sometimes need a certain level of detail to make a point does not entail that anything with that level of detail is necessarily making the same kind of point. When you fail to examine your assumptions, it’s possible to make a lengthy, nuanced argument that says nothing.
Act like it
Speech is a physical phenomenon that occurs in the real world. In no case is the content of speech ever a “pure idea”; it is always an action that has a particular effect, which is partly (and often mostly) determined by the context in which the action takes place. You can’t “neutrally” argue about whether black people have lower IQs than white people in a society with a history (and present) of using intellectualism as a vector for dehumanization. Whining about how it’s “unfair” that you can’t just have a “reasonable discussion” doesn’t change that. I mean, it really is unfair that you can’t bring up certain topics without engaging with racism, but tough shit. You have to decide whether you care more about racism or more about masturbating over bell curves.
One of the major problems that this results in is the idea of “proving” things. After all, “proof” is undeniably objective, so it has to be valid in any possible context, right? But arguing within this framework in the first place necessarily imposes an extremely high standard on whatever it is that “requires” proof, while also slipping in underlying assumptions that are not only not proven, but not even argued for, because you can’t start the discussion without some kind of grounding. With regards to global warming, for example, the underlying assumption is that we have to have capitalism, and the debate is only about whether the negative consequences have been “proven” to a high enough standard to require us to do anything about it. The idea of it being the other way around – of the potential environmental impact preemptively discrediting capitalism – is not a permissible line of argument. And since the future is indeterminate, the more responsible standard is one of risk mitigation: to the extent that our current system of production has possible negative consequences, we should be working to make them less possible. Insisting on “proof” biases the potential responses heavily toward not doing anything, because you’re never going to be completely sure about what’s going to happen. It’s important to remember that the popularly-cited 2° target is not the “everything’s okay” threshold; it’s the catastrophe threshold. If the living standards of humanity in general were really what we cared about, we would have been taking major steps long before Armageddon became a visible possibility, without requiring any sort of “scientific consensus.”
The big catch is that responding to these sorts of shenanigans carries the same caveats. A point-by-point refutation might seem like the most “thorough” way of debunking a claim, but as an action, it implicitly concedes the very point under discussion: that it’s all very complicated and we ultimately just don’t know whether women are good enough to deserve equality. If you’re writing a scientific rebuttal to something, you’re validating the point that scientific debate is the right way to handle it – doing that constitutes having that debate. And while science is all well and good, its modern prominence tends to function as a dodge away from moral issues. You can’t ever “conclude” scientifically that women are definitely being discriminated against, but you can make the moral case that certain behaviors are harmful to human development and ought to be combated. When you don’t do that, you leave people’s existing ideological assumptions in place, which generally means that people reading the discussion will see a bunch of charts on one side and a bunch of charts on the other and go on believing what they already believed anyway.
In order to deal with the amount of noise we all have to deal with these days, you have to remember the basics. You have to figure out what your actual priorities are rather than just accepting the parameters of whatever discussion you happen to be having at the time, and you have to take the specific actions that will advance those priorities rather than just saying the thing that seems like the right answer. Failure to do this is one of the reasons why, despite the wild open-endedness of the internet, everything feels stuck. And it’s why, despite the outcry and the rebuttals and the firing, the true goal of the Google memo has already been accomplished: we’re still having this discussion.
- For the sake of conciseness here I’m conceding to the use of “diversity” as an imprecise blanket term for various forms of social equality; I trust we’re all capable of keeping the problems with this in mind while focusing on the main argument. ↩
- And it’s actually even worse than that, because financial capitalism has decoupled economic productivity from monetary reward, so current “successful” companies are the ones that are the best at extracting money from investors rather than the ones that actually make things that help people. We are all Juicero now. ↩